1. Introduction
Destination Paraguay is committed to protecting the privacy of its website users and customers. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
2. Data controller
The data controller is:
- Company name: Destination Paraguay
- Address: Mariscal Antonio Jose Sucre, Asunción 001406, Paraguay
- Email: contact@destination-paraguay.fr
3. Data collected
We collect the following data:
- Identification data: last name, first name, email address, phone number
- Browsing data: IP address, browser type, pages visited
- Contractual data: documents provided in connection with our services (passport, criminal record, birth certificate)
- Communication data: messages sent via the contact form or WhatsApp
4. Purposes of processing
Your data is collected for the following purposes:
- Responding to your contact and information requests
- To perform the services ordered
- Managing customer relations and administrative follow-up
- Improving our services and user experience
- To comply with our legal and regulatory obligations
5. Legal basis for processing
The processing of your data is based on:
- The performance of a contract: for the provision of our services
- Consent: for sending marketing communications
- Legitimate interest: to improve our services
- Legal obligations: for the storage of certain data
6. Recipients of the data
Your data may be transmitted to the following recipients within the strict framework of our missions:
- The competent Paraguayan authorities (immigration, tax authorities)
- Partner banking institutions in Paraguay
- Our technical service providers (hosting, management tools)
Your data is never sold or transferred to third parties for commercial purposes.
7. Transfer of data outside the EU
As part of our activities in Paraguay, certain data may be transferred to that country. These transfers are governed by appropriate safeguards (standard contractual clauses, explicit consent) in accordance with the requirements of the GDPR.
8. Retention period
Your data is retained for the following periods:
- Customer data: for the duration of the contractual relationship and then for 5 years for evidence purposes
- Prospecting data: 3 years from the last contact
- Contractual documents: 10 years in accordance with accounting obligations
- Browsing data: 13 months maximum
9. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate data
- Right to erasure: request the deletion of your data
- Right to restriction: restrict the processing of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
To exercise these rights, contact us at: contact@destination-paraguay.fr
10. Cookies
Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but some features of the site may no longer work.
Types of cookies used:
- Essential cookies: necessary for the website to function
- Analytical cookies: to understand how the site is used
- Personalization cookies: to remember your preferences
11. Data security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. These measures include data encryption, firewalls, and strict access controls.
12. Complaints
If you believe that the processing of your data constitutes a violation of the GDPR, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr
13. Contact
For any questions regarding this privacy policy:
- 📧 Email: contact@destination-paraguay.fr
- 📍 Address: Mariscal Antonio Jose Sucre, Asunción 001406, Paraguay
